Cloud Outbound Calling System - Contacts

What are contacts?

A contact is a person that the automated system will call via the phone number that you enter into the spreadsheet during the setup process.

How do I enter contacts into the system?

Go to the spreadsheet on the 'Contacts' page after you create a new campaign. Enter phone numbers into the spreadsheet.

How do I enter contacts into the system?

How do I import contacts into the system?

If you have an existing spreadsheet with contacts and their phone numbers, you can upload it to the Voice2Phone Outboud Calling system on the 'Contacts' page. To do this, click on the 'Import' tab at the top of the page. The system accepts CSV files.

How do I import contacts into the system?

How do I rename a column in the contacts spreadsheet?

Click on the first row in the column that you would like to edit. A cursor will appear, and you will be able to delete and replace the existing name.

How do I rename a column in the contacts spreadsheet?

How do I use the column name to personalize my message?

The column names are associated with tags that can be used in your text-to-speech message. These tags link spreadsheet information to your message to deliver unique data to each contact. For more information on this feature, refer to the fourth step in the setup process.

How do I choose the phone number column?

After you create your contact spreadsheet and click 'next', the system will show you a list of potential phone number columns. Select the column that has the phone numbers that you would like to use for your campaign.

How do I choose the phone number column?