Cloud Outbound Calling System - Responses

What types of responses can contacts use with this system?

The three types of responses are 'play message', 'record voice response', and 'transfer the call to a particular number'.

What types of responses can contacts use with this system?
Play message Allows to play a specific message if a touch-key is pressed
Record voice response Allows the contact to reply to you with their own voice message
Transfer the call to the particular number Allow the contact to reach you or a representative of your company