Vancouver, BC —February 25, 2013 — The Voice2Phone Appointment Reminder system and auto dialer software make it possible for physicians, health care professionals and other service providers to remind their clients about upcoming appointments. These advanced software solutions work with personal computers, Internet connections, VoIP technology and client databases to call thousands of clients, import lists from Excel spreadsheets and other programs, confirm appointments and create lists of confirmed meetings. Calling to confirm appointments wastes valuable time and resources, but failing to remind people about their scheduled obligations could generate even greater expenses.
Physicians, beauty salons, photography studios, day spas, clinics and the personal-service industry benefit by calling their clients with friendly reminders of scheduled appointments, upcoming promotions, special messages and other important announcements. The Vocie2Phone Automatic Dialer and patient reminder systems help to enhance productivity, strengthen reputations among clients and make sure that people get the care that they need. The system not only works for medical offices and salons but also confirms educational classes, catering jobs, religious meetings, seminars, workshops and many other types of regularly scheduled meetings and appointments.
Missed medical appointments cause wasted hours for staffs of busy health care facilities, generate rescheduling logistical problems and force other patients to delay their appointments for emergency care. Administrators struggle to predict volume of scheduled procedures and appointments, and they often need to overbook patients to avoid wasted time for highly paid medical staff members. Overbooking leads to slower service, performance stress for health care professionals and customer dissatisfaction.
In fact, patients miss up to 12 percent of their medical appointments, and health care offices that miss only one or two appointments each day could lose up to $180,000 in annual revenue. Professionals who treat patients from lower socioeconomic groups have even higher no-show rates between 19 and 52 percent. The problems have become so common that even Medicare now reimburses medical practitioners if they charge no-show fees to both Medicare and self-pay patients. Friendly reminders have proven effective in reducing missed appointments, improving immunization rates and increasing scheduled treatments at public health clinics.
The intuitive Vocie2Phone auto dialer systems work with Windows-based calendar interfaces for scheduling and confirming appointments. These systems use VoIP or PBX technology to automate dialing and send customized messages to different client lists. Advanced auto dialer software delivers different messages for live responders and answering machines. Patient reminder calls allow people to confirm their appointments by pressing "one" on their dial pads or pressing "two" to cancel their appointments. Confirmed appointments create service openings for maximum scheduling efficiency. The benefits of reminder calls include the following advantages:
Companies that schedule appointments can improve their efficiency, increase customer satisfaction, optimize their time and reduce the need for labor by sending automatic reminders. Other benefits for businesses of using automatic dialer software include promoting new products and special events and advertising dynamic services to targeted client or prospect lists.